Over 200 Local Customer Reviews
Get Up to
$15,000
Back in Rebates
On Energy-Efficient Dual Heat Pumps in BC
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Ready for year-round comfort? Fill out this quick form and enjoy professional dual heat pump service with trusted technicians across the Lower Mainland.
The Pro West Difference
Certified, Reviewed, and Recommended Across BC
Trusted across the Lower Mainland, we install, repair, and maintain dual heat pumps that keep your home comfortable and energy-efficient while helping you claim up to $15,000 in FortisBC rebates.
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Service for All Brands & Models
What You Get
Our Dual Heat Pump Services
Upgrade your home comfort with expert installation, replacement, repair, and maintenance all performed by HPCN-qualified technicians serving homeowners across the Lower Mainland.
Dual Heat Pump Installations
Enjoy reliable year-round comfort with professional dual heat pump installations across the Lower Mainland. Our certified technicians ensure perfect sizing, placement, and rebate eligibility for maximum savings.
Seamless Installation Process
Every install follows manufacturer specifications and FortisBC rebate standards, guaranteeing long-term performance and efficiency.
Energy-Efficient Upgrades
We install top-rated dual heat pumps that lower your energy bills while keeping your home warm in winter and cool in summer.
Dual Heat Pump Replacement
When it’s time to upgrade, we replace outdated or underperforming systems with the latest dual heat pump technology, improving efficiency, comfort, and reliability.
Rebate-Eligible Upgrades
Our team handles FortisBC rebate paperwork so you can enjoy savings of up to $15,000 on your new system.
Eco-Friendly Performance
New dual heat pumps use advanced refrigerants and variable-speed motors for cleaner, quieter, and more consistent comfort.
Dual Heat Pump Repair
If your heat pump isn’t heating, cooling, or running efficiently, our skilled technicians can diagnose and fix the issue quickly, minimizing downtime and restoring comfort fast.
Fast, Reliable Service
We service all major brands and models, offering quick turnaround and transparent pricing.
Long-Term Solutions
Every repair includes a detailed system inspection to prevent future breakdowns and maintain peak performance.
Dual Heat Pump Maintenance
Regular maintenance keeps your dual heat pump efficient, extends its lifespan, and helps maintain rebate-qualified performance year after year.
Comprehensive Tune-Ups
Our maintenance includes coil cleaning, filter replacement, refrigerant checks, and electrical testing for maximum system reliability.
Preventive Care
Routine service helps lower energy costs and prevents small issues from turning into expensive repairs later on.
Dual Heat Pump Installations
Enjoy reliable year-round comfort with professional dual heat pump installations across the Lower Mainland. Our certified technicians ensure perfect sizing, placement, and rebate eligibility for maximum savings.
Seamless Installation Process
Every install follows manufacturer specifications and FortisBC rebate standards, guaranteeing long-term performance and efficiency.
Energy-Efficient Upgrades
We install top-rated dual heat pumps that lower your energy bills while keeping your home warm in winter and cool in summer.
Dual Heat Pump Replacement
When it’s time to upgrade, we replace outdated or underperforming systems with the latest dual heat pump technology, improving efficiency, comfort, and reliability.
Rebate-Eligible Upgrades
Our team handles FortisBC rebate paperwork so you can enjoy savings of up to $15,000 on your new system.
Eco-Friendly Performance
New dual heat pumps use advanced refrigerants and variable-speed motors for cleaner, quieter, and more consistent comfort.
Dual Heat Pump Repair
If your heat pump isn’t heating, cooling, or running efficiently, our skilled technicians can diagnose and fix the issue quickly, minimizing downtime and restoring comfort fast.
Fast, Reliable Service
We service all major brands and models, offering quick turnaround and transparent pricing.
Long-Term Solutions
Every repair includes a detailed system inspection to prevent future breakdowns and maintain peak performance.
Dual Heat Pump Maintenance
Regular maintenance keeps your dual heat pump efficient, extends its lifespan, and helps maintain rebate-qualified performance year after year.
Comprehensive Tune-Ups
Our maintenance includes coil cleaning, filter replacement, refrigerant checks, and electrical testing for maximum system reliability.
Preventive Care
Routine service helps lower energy costs and prevents small issues from turning into expensive repairs later on.
Claim Every Dollar in Dual Heat Pump Rebates
Dual Heat Pump Rebate Savings
If your home is currently heated by electricity, upgrading to a dual heat pump system can significantly reduce energy use while maintaining year-round comfort. BC Hydro’s Power Smart rebate program rewards homeowners who make the switch to energy-efficient heating technology.
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Eligibility for up to $4,000 in rebates: Replace your electric baseboard or furnace system with a qualifying dual heat pump that meets the latest HSPF2 and SEER2 standards.
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HPCN-qualified installation: Rebates apply only to systems installed by certified Home Performance Contractor Network professionals.
For the most up-to-date program details, visit the BC Hydro Heat Pump Rebate page.
Call 604-990-7550 to Claim Rebate
Dual Heat Pump Rebate Savings
The CleanBC Better Homes Energy Savings Program provides income-qualified homeowners with substantial rebates to install dual fuel ducted heat pumps. These systems deliver efficient electric heating while maintaining backup gas heat for extreme cold days.
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Up to $15,000 in rebates: Based on household income and system type.
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Eligibility: Must meet CleanBC income requirements and be installed by an HPCN-approved contractor.
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Focus: Supports homeowners transitioning to low-carbon home comfort solutions across BC.
For the most up-to-date program details, visit the Energy Savings Program page.
Call 604-990-7550 to Claim Rebate
Dual Heat Pump Rebate Savings
FortisBC’s Dual Fuel Heating System Rebate helps homeowners replace older gas furnaces with modern dual fuel systems that combine a heat pump and high-efficiency furnace. These systems optimize energy use and reduce greenhouse gas emissions without sacrificing comfort.
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Rebate Value: Up to $5,000 on qualifying dual fuel systems.
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Eligibility: Existing natural-gas or propane furnace (10 years or older) must be replaced with a FortisBC-approved system installed by an HPCN contractor
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Additional Savings: Can be combined with CleanBC and BC Hydro incentives for eligible homes.
For the most up-to-date program details, visit the FortisBC Dual Fuel Heating System Rebate page.
Call 604-990-7550 to Claim Rebate
Our Gallery
See the Difference Comfort Makes
Every installation tells a story of precision, reliability, and care. From quiet dual heat pump systems in family homes to complete energy-efficient upgrades across the Lower Mainland, each project reflects our promise of lasting performance and clean design.
Bring Comfort Home with a Trusted BC HVAC Team
Customer Stories
Real Feedback. Real Comfort
Nothing means more to us than hearing how our installations make a difference. Homeowners across the Lower Mainland choose Pro West for dependable service.
Richard Thurlbeck
The company to go to for boilers, furnaces, hot water tanks and air conditioning. Fast and reliable, trusted and professional service in the lower mainland.
Marty Abbott
True professionalism!! Highly professional and responsible team. I was great on time and problem solved.Thanks Pro West Heating & Air Conditioning company Definitely recommended
Lela King
What a great company! From the first time I called for a quote to the final installation, service was excellent. Just one thing for them Amazing!!!
Edward Purdy
Sean is amazing. He has gotten both my furnace and tankless hot water heater back up and running. He really knows his stuff and solves problems quickly. Very friendly, courteous and professional.
sahil gandhi
Great customer service !! They fixed the issues caused by the original installer (a different company). Highly recommend Pro West.
Ryan York
I thought we had an issue with our recently installed heat pump. They came super quick to check it out. Turns out it was just a switch that had been bumped off so easy fix. But really appreciate them coming so quickly!!
FAQs
Got Questions? We’ve Got Answers
Curious about how dual heat pumps work or how to qualify for rebates? Here are quick answers to the questions homeowners ask us most.
A dual heat pump pairs an electric heat pump with a gas furnace. The system automatically switches between electric and gas heating depending on outdoor temperatures, ensuring maximum comfort and energy savings year-round.
Homeowners in BC can currently receive up to $15,000 in combined rebates from FortisBC, BC Hydro, and CleanBC. The exact amount depends on your home’s heating system, income tier, and the equipment installed.
Yes. To qualify for any FortisBC, BC Hydro, or CleanBC rebate, your installation must be completed by a certified Home Performance Contractor Network (HPCN) member. Pro West Heating & Air is fully HPCN-qualified.
Most dual heat pump installations take one to two days, depending on system size and home layout. Our technicians handle everything, from removal of the old unit to testing and cleanup, so you can enjoy instant comfort.
Service Areas
Proudly Bringing Comfort to Homes Across the Lower Mainland
Coquitlam- BC
- Tri-Cities
- Maple Ridge
- Surrey
- Richmond
- Mission
- Burnaby
- Delta
- Abbotsford
- Langley
- Chilliwack
- New Westminster
- Pitt Meadows
Our Trusted Brands
Get In Touch
Schedule Your Dual Heat Pump Consultation
Complete the form below, and our friendly Pro West team will contact you shortly to confirm your appointment.